Warranty Policy

What is covered

Every product sold by Rasoi & Co. comes with a manufacturer warranty against manufacturing defects. The exact warranty period is listed on each product page and on your invoice.

What is not covered

The warranty does not cover damage caused by misuse or improper handling, unauthorized repairs or modifications, and normal wear and tear such as scratches or fading.

How to file a claim

Email us at [support email] with your order number, a short description of the issue, and a photo or video showing the problem. Our team responds within 48 hours with the next steps - repair, replacement, or service centre assistance, depending on the product and issue.

Keep your invoice

Your order confirmation email acts as your proof of purchase. Please retain it for the duration of the warranty period.